Customer Relationship Management (CRM) for Veterinary Teams: Introducing Your Enhanced Campaigns and Dashboard

Customer Relationship Management (CRM)

The latest bitesized masterclass session from the PetsApp Together learning academy. With another easy to digest guide from Vet Tech and CSM Jerica Tarquinio.

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The demand of patient care, administrative tasks, and client communication, can leave many veterinary teams over stretched. Learn why a robust Customer Relationship Management (CRM) system with a powerful reporting dashboard and enhanced campaign capabilities is essential for veterinary teams aiming to boost client engagement without adding to their workload.

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In this 2 minute session see first hand how a good CRM system with enhanced campaigns is not just a luxury but a necessity. Jerica will walk you through how centralizing client data, automating routine tasks, and providing valuable insights can lighten the load for your team while enhancing the client experience you're able to offer.

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Clinics utilising features within PetsApp have seen:

•+20% increase in revenue •3 hours back every, single day •85% decrease in missed calls •Increased pet owner compliance •30% uplift in Wellness Plans •30% decrease in carbon emissions

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Meet the Speaker

Graduating from San Jose State University in 2012, Vet Tech Jerica went on to work in clinic and experience all the typical pain points experienced by veterinary teams (the world over) first hand.

In her free time Jerica loves traveling and catching up with friends and family.